Learn To Save Your Money

Over the weekend my dad received his Verizon FIOS service bill and he called me to take a look at it before he sent the payment. My parents recently subscribed to Verizon FIOS service and the last bill had some errors, which were to be credited on this current statement. Good news is that the credits which we were to receive were in fact credited, but the bad news is I saw two random charges for a total of $10.87.

One charge was for “Games on Demand” and another was for “Starz Play”, neither of which my parents subscribe to. I immediately contacted the Verizon Customer Service number, which is on the bill and spoke to a rep. Luckily this rep was able to help me and she credited the account for these two charges. The rep didn’t know why these charges were on the account either.

This is just a prime example of why one should check their bills before paying their bills. Verizon “accidentally” made a mistake which could have profited them $10.87 if i did not catch this error. Think about how many other subscribers are out there who do not even check their bills and rather just pay the amount shown in the total amount due box.

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